ParcelDeck Privacy Policy

ParcelDeck provides parcel-shop workflow tools. This policy explains what information is processed when a shop creates and uses an account.

Information we process

We process shop and account information such as names, email addresses, account roles and subscription status. Shops may enter parcel references, customer names, courier names, storage locations and operational notes.

Why we process it

The information is used to provide the ParcelDeck service, keep each shop workspace separate, secure accounts, maintain parcel history, provide customer support and administer trials or subscriptions.

Shop responsibility

Each shop is responsible for entering only information needed for parcel handling and for giving access only to authorised employees. Shops should avoid entering sensitive personal information in free-text notes.

Storage and retention

Operational data remains in the shop workspace while the account exists. An expired subscription blocks access but does not automatically erase data. Managers may export a backup and may permanently delete their shop workspace from Settings.

Sharing

ParcelDeck does not sell customer information. Data may be processed by hosting, payment and email providers only as needed to operate the service.

Your rights

Users may request access, correction or deletion of their account information. Shop managers can manage staff accounts, export shop data and delete the shop workspace.

Contact

Questions can be sent through the ParcelDeck contact form.

This page is a practical beta policy and should be reviewed with the final business identity, address and legal adviser before a large commercial launch.